The price for services shall be the price stated on the quotation/estimate. The quotation is valid only for one week only from the date of transmittal of the quotation to client. Any type of changes, additions or modifications in menu or number of guests, etc. must be intimated at least 3 working days prior to the event date.

Mahaveer Ventures reserves the right to reject any order/counter offer. Our service depends on availability of event date, number of guest and event location. The company reserves the right to revise catering quotes on changes to event.

A payment of 50% deposit is required at the time of booking or one week before the day of the event whichever is earlier. Remaining balance a payment of 40% due must be paid one day prior to the day of the event unless other arrangements are approved in advance with management. Remaining 10% balance paid after event completion.

• Cost: due to the fluctuating cost of food items, menu prices are subject to change when a drastic change in the menu ingredient cost occurs, client has two options.
  • Client will pay the additional cost based on the current adjusted price, or
  • Substitute other menu items to maintain the agreed upon per person/platter menu.
• Payment method: all prices quoted are based on cash payments only. No personal and cashable cheques are accepted. However, cheque payments are subject to accept, but due to bank clerical clearance all cheques are accepted seven 7 working days before the event date.

Caterer reserves the right to make small changes to the menu only if ingredients are unable to be source due to reasons beyond the control of both the parties

All prices are quoted for a specific number of guests. When numbers drop, our overheads do not reduce proportionally and therefore our menu prices increase. We require confirmation of numbers to be catered if increase the guest list before three days of an event.

After this date, increase in numbers of up to 10 to 20 people can usually be accommodated but no allowances can be made if numbers drop. If the number of guests attending exceeds the numbers booked (and we are able to cater for them) we will charge for the greater number.

If the number of guests attending is less than the number booked, plus we are left uninformed about it three days prior to the event, we will still charge the total number ordered you originally placed.

Client agrees to pay any for any and all additional services requested by the client not included in contract. Any additional service requested shall be made by the client in writing.

Prior approval from caterer is required for any storage service before or after the event/function

We need to be intimated at least 10 days prior of any changes in the event date/venue

Client will be billed for additional hours for any time extension unless mutually agreed upon with the Management prior to the event

Quantity: caterer will prepare between five -ten percent overage based on the final number of guest count registered by client. Part of this overage is to include food for the staff and/or service providers. Client will not be charged for this.

Leftovers: It is not our policy to leave leftover food as it is never the same the following day. If, however, you wish to keep the food you must ask our Catering Head on the site. S/He will then arrange for transfer of any left overs to your own dishes once the service staff have been fed. The caterers reserve the right to discard any leftover food.

If you (client) or any of your guests request to take any of the remaining uneaten food items it means we are not responsible for any harm that could arise due to the delay in consumption/poor storage of the said food item.

We are not responsible for a case if risen of insufficient food if any service staff from outside our team participates in the serving errand. No remunerations/compensations of any kind will be offered for the said outsider.

We accept no liability for any food supplied to the client by another caterer (or food products suppliers by the client themselves) in additional to those arranged by us.

Dietary requirements and allergies: We will try hard to provide suitable adaptions to the clients’ menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance. Charges may vary.

Alcoholic beverages: We will never supply any form of alcoholic beverages for any kind of event.

Non-Veg food: We need to be informed prior to the programme of any non-veg. food being served at the same time and venue. We will not permit the usage of our plates to accommodate non-veg. food. However, alternate arrangements will and can be made if we are informed prior to the date of the function.

If the client needs to cancel the event with any reason like client / venue / acts of God, client must provide written notice to caterer. Client understands that upon entering into the contract, caterer is committing time and resources to this event and thus cancellation would result in lost income and lost business opportunities in an amount hard to precisely calculate. Therefore, the following cancellation limitations will apply. If client requests cancellation of the contract will be charge it completely depend on the caterer’s accordance to days remaining to the event.

If client cancellation event before 3 days in advance of the event date, caterer shall be entitled to 100 percent of the estimated total cost. The client’s deposit will be credited against the cancellation fees owed. Any balance will be payable upon the notice of cancellation.